{"id":6074,"date":"2018-12-19T09:06:35","date_gmt":"2018-12-19T09:06:35","guid":{"rendered":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/"},"modified":"2026-03-16T15:36:30","modified_gmt":"2026-03-16T15:36:30","slug":"delete-google-analytics-request","status":"publish","type":"post","link":"https:\/\/www.geotelecom.es\/en\/blog\/eliminar-pedido-google-analytics\/","title":{"rendered":"How to remove a \u2018fake\u2019 order in Google Analytics?"},"content":{"rendered":"<p style=\"text-align: justify\"><em>Have you been \u2018trolled\u2019 lately?<\/em>\u00a0 <strong><em>Black Friday<\/em><\/strong> is a date that is very prone to this type of situation and several of our clients have been victims of false transactions for values in excess of 200,000 \u20ac.\u00a0<em>What can we do in these cases?<\/em> Although we cannot delete an order <em>\u2018fake\u2019<\/em> completely, we can include <strong>another for the same amount in negative.\u00a0<\/strong>That's more! We have three methods to do it in an easy and fast way. From Geotelecom, we give you <strong>3 options to remove an order from Google Analytics<\/strong> in a simple way.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents of the entry<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Contents\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #a09353;color:#a09353\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #a09353;color:#a09353\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.geotelecom.es\/en\/blog\/eliminar-pedido-google-analytics\/#1a_opcion\" >1st option<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.geotelecom.es\/en\/blog\/eliminar-pedido-google-analytics\/#2a_opcion\" >2nd option<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.geotelecom.es\/en\/blog\/eliminar-pedido-google-analytics\/#3a_y_ultima_opcion_para_eliminar_un_pedido_%E2%80%98fake_en_Analytics\" >3rd and last option to remove a \u2018fake\u2019 order in Analytics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.geotelecom.es\/en\/blog\/eliminar-pedido-google-analytics\/#%C2%BFCual_es_nuestra_opcion_favorita\" >What is our favorite option?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1a_opcion\"><\/span><u>1st option<\/u><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Create a duplicate of the <em>\u2018thank you\u2019<\/em> to put a transaction in negative by changing the JS code of the previous transaction.<br \/>\nInteresting, but if you lack programming skills, not very useful to go fast!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"2a_opcion\"><\/span><u>2nd option<\/u><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify\">Sending a <strong>Negative Transaction HIT<\/strong> to the specific Google Analytics account.<\/p>\n<p style=\"text-align: justify\"><strong>IMPORTANT<\/strong>First authorize by logging in.<\/p>\n<p style=\"text-align: justify\">At <a href=\"https:\/\/developers.google.com\/analytics\/devguides\/collection\/protocol\/v1\/devguide#ecom\" target=\"_blank\" rel=\"noopener noreferrer\">this URL<\/a> you have a sample of all the HITS that you can modify\u00a0 <em>(for different situations that you may encounter): <\/em><\/p>\n<p style=\"text-align: justify\">In this particular case, we need the Transaction Hit Tool: <a href=\"https:\/\/ga-dev-tools.appspot.com\/hit-builder\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Hit Builder Measurement protocol. <\/strong><\/a><\/p>\n<p style=\"text-align: justify\">Once here, the fields <u>mandatory<\/u> are:<\/p>\n<ul style=\"text-align: justify\">\n<li><strong>v<\/strong> = value always 1<\/li>\n<li><strong>t<\/strong> = transaction. (<em>Although they can be the rest of Hits as page view, event, etc.).<\/em><\/li>\n<li><strong>tid <\/strong>= property ID. <em>(e.g. UA-23417-64)<\/em><\/li>\n<li><strong>cid <\/strong>= anonymous customer ID. <em>(Any alphanumeric style 639)<\/em><\/li>\n<li><strong>ti <\/strong>= Transaction ID. <em>(With the CMS number to visualize which one we negativize)<\/em><\/li>\n<li><strong>tr <\/strong>= Transaction Revenues. <em>(Example 200,000 \u20ac)<\/em><\/li>\n<li><strong>cu <\/strong>= currency code. <em>(Example: EUR, USD, etc)<\/em><\/li>\n<\/ul>\n<p style=\"text-align: justify\">What about the <u>optional<\/u>?<\/p>\n<ul style=\"text-align: justify\">\n<li><strong>ta<\/strong> = Affiliation to the transaction. <em>(Payment method, or whatever this field specifies in \u2018sales performance\u2019 in Analytics).<\/em><\/li>\n<li><strong>ts<\/strong> = Shipping. <em>(Example: shipping costs 3 \u20ac)<\/em><\/li>\n<li><strong>tt <\/strong>= Transaction taxes <em>(if we want to specify it separately)<\/em><\/li>\n<\/ul>\n<p style=\"text-align: justify\">Although for the topic at hand this is what we need to know, if you want to investigate on your own the rest of the parameters, you have the library <a href=\"https:\/\/developers.google.com\/analytics\/devguides\/collection\/protocol\/v1\/parameters#ta\" target=\"_blank\" rel=\"noopener noreferrer\">in this link<\/a>. This is how it would look like:<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-6065\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion.png\" alt=\"Hit Transaction Analytics\" width=\"864\" height=\"637\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion.png 864w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion-300x221.png 300w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion-768x566.png 768w\" sizes=\"(max-width: 864px) 100vw, 864px\" \/><br \/>\nFinally, we validate the HIT at the top:<br \/>\n<u><img decoding=\"async\" class=\"aligncenter size-full wp-image-6066\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/ValidarHit.png\" alt=\"Validating Analytics Hits\" width=\"731\" height=\"359\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/ValidarHit.png 731w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/ValidarHit-300x147.png 300w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/><\/u><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3a_y_ultima_opcion_para_eliminar_un_pedido_%E2%80%98fake_en_Analytics\"><\/span><u>3rd and last option to remove a \u2018fake\u2019 order in Analytics<\/u><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Import a .csv file<\/strong> with information from <em>\u2018reimbursement\u2019<\/em> in Google Analytics itself.<br \/>\nThis file can be very simple <em>(specifying only the transaction ID):<\/em><br \/>\n<em><img decoding=\"async\" class=\"aligncenter size-full wp-image-6067\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csv.png\" alt=\"Excel for reimbursements in Analytics\" width=\"570\" height=\"417\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csv.png 570w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csv-300x219.png 300w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/em><\/p>\n<p style=\"text-align: justify\"><em>Or very complicated, if we want to reimburse only certain products within an order, specify the amount of shipping costs, etc.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6068\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csvcomplicado.png\" alt=\"Detail of orders in Excel\" width=\"1024\" height=\"313\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csvcomplicado.png 1024w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csvcomplicado-300x92.png 300w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/csvcomplicado-768x235.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p style=\"text-align: justify\">In this case we must fill in all the data and include it in the Analytics interface itself, in the <strong>outline of the section explained below<\/strong>.<\/p>\n<p style=\"padding-left: 30px;text-align: justify\"><em><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6069\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/esquemacsv.png\" alt=\"Schema for Analytics csv\" width=\"1023\" height=\"539\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/esquemacsv.png 1023w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/esquemacsv-300x158.png 300w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/esquemacsv-768x405.png 768w\" sizes=\"(max-width: 1023px) 100vw, 1023px\" \/>*Product SKU: code to identify the product.<\/em><\/p>\n<p style=\"padding-left: 30px;text-align: justify\"><em>*Quantity Refunded: total number of units refunded.<\/em><\/p>\n<p style=\"padding-left: 30px;text-align: justify\"><em>*<strong> Revenue<\/strong>We use it to cancel the payment of the total amount of the original transaction (including shipping and handling and taxes).<\/em><\/p>\n<p style=\"text-align: justify\">Where? In property in <strong><em>Analytics &gt; Data import &gt; Create new import &gt; Reimbursement data:<\/em> <\/strong><\/p>\n<p><strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6070\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Importardatos.png\" alt=\"Data import\" width=\"908\" height=\"580\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Importardatos.png 908w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Importardatos-300x192.png 300w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Importardatos-768x491.png 768w\" sizes=\"(max-width: 908px) 100vw, 908px\" \/><\/strong><br \/>\n<strong>\u00a0<\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6071\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/reembolso.png\" alt=\"Import of Analytics rebates\" width=\"1200\" height=\"653\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/reembolso.png 1200w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/reembolso-300x163.png 300w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/reembolso-1024x557.png 1024w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/reembolso-768x418.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/strong><\/p>\n<p style=\"text-align: justify\">Once created, we upload the .csv file to <strong>\u2018Manage uploads\u2019<\/strong> <em>(one step back).<\/em><\/p>\n<p style=\"text-align: justify\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6072\" src=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Administrarsubidas.png\" alt=\"Managing Analytics uploads\" width=\"1215\" height=\"544\" srcset=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Administrarsubidas.png 1215w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Administrarsubidas-300x134.png 300w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Administrarsubidas-1024x458.png 1024w, https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Administrarsubidas-768x344.png 768w\" sizes=\"(max-width: 1215px) 100vw, 1215px\" \/>\u25ba REQUIREMENTS:<\/strong><\/p>\n<ul style=\"text-align: justify\">\n<li><em>Be using the Universal Analytics tracking code. <\/em><\/li>\n<li><em>Transactions we wish to refund must fall under \u2018enhanced e-commerce\u2019.\u2019<\/em><\/li>\n<li><em>The transaction ID must be the original.<\/em><\/li>\n<li><em><u>We can only reimburse transactions from the last <strong>6 months.<\/strong><\/u><\/em><\/li>\n<li><em>More information on importing data in the <a href=\"https:\/\/developers.google.com\/analytics\/devguides\/config\/mgmt\/v3\/data-import\" target=\"_blank\" rel=\"noopener noreferrer\">following link.<\/a><\/em><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%C2%BFCual_es_nuestra_opcion_favorita\"><\/span>What is our favorite option?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Understanding that as we are not programmers we are between 2 and 3, <strong>we'll go with option 2!\u00a0<\/strong>In 3 we can easily see the sum of reimbursements for the month and subtract it from the overall income. <em>(to get an idea)<\/em>, but <strong>is not subtracted from the total sum. <\/strong>However, in option 2 remains the full actual figure of our profits.<\/p>\n<p style=\"text-align: justify\">That's it! Select the easiest method for you and work with accurate data.<\/p>\n<p style=\"text-align: justify\">We leave as a complement the <a href=\"https:\/\/www.geotelecom.es\/en\/eliminar-pedido-analytics.pdf\/\" target=\"_blank\" rel=\"noopener noreferrer\">PDF presentation<\/a> created for our <em>\u2018Training Fridays\u2019 <\/em>in the Agency.  If you have any doubts, in Geotelecom we have the following service <a href=\"https:\/\/www.geotelecom.es\/en\/google-ads-consultoria\/\">google ads consulting<\/a> where we give a complete and professional support to all our customers.<\/p>","protected":false},"excerpt":{"rendered":"<p>Have you suffered from \u2018trolls\u2019 lately?  Black Friday is a date very given to this kind of situations and several of our customers were victims of fake transactions for values over 200.000 \u20ac. What can we do in these cases? Although we cannot remove a \u2018fake\u2019 order completely, we can include another one for the same amount in negative. What's more! We have three methods to do it in an easy and fast way. From Geotelecom, we give you 3 options to remove an order from Google Analytics in a simple way. 1st option Create a duplicate of the \u2018thank you\u2019 page to put a transaction in negative by changing the JS code of the previous transaction. Interesting, but if you lack programming skills, not very useful to go fast! 2nd option Sending a negative transaction HIT to the specific Google Analytics account. IMPORTANT: first authorize through our login. In this URL you have a sample of all the HITS that can be modified (for different situations that you may encounter): In this particular case, we need the Transaction Hit Tool: Hit Builder Measurement Protocol. Once here, the mandatory fields are: v = value always 1 t = transaction. (Although they can be the rest of Hits like page view, event, etc.) tid = property ID. (Example: UA-23417-64) cid = anonymous client ID. (Any alphanumeric like 639) ti = Transaction ID. (With the number of the CMS to visualize which one to negative) tr = Revenue of the Transaction. (Example: 200.000 \u20ac) cu = currency code. (Example: EUR, USD, etc) And the optional ones? ta = Transaction affiliation. (Payment method, or whatever this field specifies in \u2018sales performance\u2019 in Analytics) ts = Shipping. (Example: shipping costs 3 \u20ac) tt = Taxes of the transaction (if we want to specify it separately) Although for the topic at hand this is what we need to know, if you want to investigate on your own the rest of parameters, you have the library at this link. Finally, we validate the HIT at the top: 3rd and last option to remove a \u2018fake\u2019 order in Analytics We import a .csv with the \u2018refund\u2019 information in Google Analytics itself. This file can be very simple (specifying only the transaction ID): Or very complicated, if we want to refund only certain products within an order, specify the amount of the shipping costs, etc. In this case we must complete all the data and include it in the Analytics interface itself, in the scheme of the section that we explain below. *Product SKU: code to identify the product. *Amount Refunded: total number of units refunded. * Revenue: we use it to reverse the total revenue of the original transaction (including shipping costs and taxes) Where? On property in Analytics &gt; Data Import &gt; Create New Import &gt; Refund Data: once created, we upload the .csv in \u2018Manage Uploads\u2019 (one step back). \u25ba REQUIREMENTS: Be using Universal Analytics tracking code. Transactions we wish to refund must fall under \u2018enhanced e-commerce\u2019 Transaction ID must be the original. We can only refund transactions from the last 6 months. Learn more about importing data at the link below. What is our favorite option? Understanding that since we are not programmers we are between 2 and 3, we will go with option 2! In option 3 we can easily see the sum of refunds for the month and subtract it from the global income (to get an idea), but in the total sum it is not subtracted. However, in option 2 we can see the full actual figure of our profits. Done! Choose the easiest method for you and work with accurate data. We leave as a complement the PDF presentation created for our \u2018Training Fridays\u2019 at the Agency.  If you have any doubts, in Geotelecom we have the google ads consulting service where we give a complete and professional support to all our clients.<\/p>","protected":false},"author":42,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[144,68],"class_list":["post-6074","post","type-post","status-publish","format-standard","hentry","category-analitica-web","tag-analitica-web","tag-google-analytics-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfC\u00f3mo eliminar un pedido \u2018fake\u2019 en Google Analytics? - Geotelecom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.geotelecom.es\/en\/blog\/delete-google-analytics-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo eliminar un pedido \u2018fake\u2019 en Google Analytics? - Geotelecom\" \/>\n<meta property=\"og:description\" content=\"\u00bfHas sufrido \u2018troleos\u2019 \u00faltimamente?\u00a0 Black Friday es una fecha muy dada a este tipo de situaciones y varios de nuestros clientes fueron v\u00edctimas de transacciones falsas por valores superiores a 200.000 \u20ac.\u00a0\u00bfQu\u00e9 podemos hacer en estos casos? Aunque no podemos eliminar un pedido \u2018fake\u2019 por completo, s\u00ed podemos incluir otro por la misma cantidad en negativo.\u00a0\u00a1Es m\u00e1s! Tenemos tres m\u00e9todos para hacerlo de una manera f\u00e1cil y r\u00e1pida. Desde Geotelecom, te damos 3 opciones para eliminar un pedido de Google Analytics de manera sencilla. 1\u00aa opci\u00f3n Crear un duplicado de la p\u00e1gina de \u2018gracias\u2019 para meter una transacci\u00f3n en negativo mediante cambios en el c\u00f3digo JS de la transacci\u00f3n previa. Interesante, pero si careces de conocimientos de programaci\u00f3n, \u00a1poco \u00fatil para ir veloz! 2\u00aa opci\u00f3n Enviando un HIT de Transacci\u00f3n en negativo a la cuenta concreta de Google Analytics. IMPORTANTE: primero autorizar mediante nuestro login. En esta URL ten\u00e9is una muestra de todos los HITS susceptibles de modificar\u00a0 (para diferentes situaciones que se os puedan dar): En este caso concreto, necesitamos la Herramienta para el Hit de Transacci\u00f3n: Hit Builder Protocolo de medici\u00f3n. Una vez aqu\u00ed, los campos obligatorios son: v = valor siempre 1 t = transaction. (Aunque pueden ser el resto de Hits como vista de p\u00e1gina, evento, etc.) tid = ID de la propiedad. (Ej. UA-23417-64) cid = ID de cliente an\u00f3nimo. (Cualquier alfanum\u00e9rico estilo 639) ti = ID de Transacci\u00f3n. (Con el n\u00famero del CMS para visualizar cu\u00e1l negativizamos) tr = Ingresos de la Transacci\u00f3n. (Ejemplo 200.000 \u20ac) cu = c\u00f3digo de la moneda. (Ejemplo: EUR, USD, etc) \u00bfY los opcionales? ta = Afiliaci\u00f3n a la transacci\u00f3n. (M\u00e9todo de pago, o lo que especifique este campo en \u2018rendimiento de las ventas\u2019 en Analytics) ts = Env\u00edo. (Ejemplo: gastos de env\u00edo 3 \u20ac) tt = Impuestos de la transacci\u00f3n (si lo queremos especificar aparte) Aunque para el tema que nos ocupa esto es lo que debemos saber, si quer\u00e9is investigar por vuestra cuenta el resto de par\u00e1metros, ten\u00e9is la biblioteca en este enlace. As\u00ed nos quedar\u00eda: Por \u00faltimo, validamos el HIT en la parte superior: 3\u00aa y \u00faltima opci\u00f3n para eliminar un pedido \u2018fake\u2019 en Analytics Importamos un .csv con la informaci\u00f3n de \u2018reembolso\u2019 en el propio Google Analytics. Este fichero puede ser muy sencillo (concretando solo la ID de transacci\u00f3n): O muy complicado, si queremos reembolsar solo ciertos productos dentro de un pedido, concretar el importe\u00a0 de los gastos de env\u00edo, etc. En este caso debemos completar todos los datos e incluirlo en la propia interfaz de Analytics, en el esquema del apartado que explicamos a continuaci\u00f3n. *SKU del producto: c\u00f3digo para identificarlo. *Quantity Refunded: n\u00famero total de unidades reembolsadas. * Revenue: lo utilizamos para anular el ingreso del total de la transacci\u00f3n original (con gastos de env\u00edo incluidos e impuestos) \u00bfD\u00f3nde? En propiedad en Analytics &gt; Importaci\u00f3n de datos &gt; Crear nueva importaci\u00f3n &gt; Datos de reembolso: \u00a0 \u00a0 Una vez creado, subimos el .csv en \u2018Administrar subidas\u2019 (un paso atr\u00e1s). \u25ba REQUISITOS: Estar utilizando el c\u00f3digo de seguimiento de Universal Analytics. Las transacciones que deseamos reembolsar deben entrar en el \u2018comercio electr\u00f3nico mejorado\u2019 El ID de transacci\u00f3n debe ser el original. Solo podemos reembolsar las transacciones de los \u00faltimos 6 meses. M\u00e1s informaci\u00f3n sobre la importaci\u00f3n de datos en el siguiente enlace. \u00bfCu\u00e1l es nuestra opci\u00f3n favorita? Entendiendo que como nosotros no somos programadores estamos entre la 2 y la 3, \u00a1nos quedamos con la opci\u00f3n 2!\u00a0En la 3 podemos ver f\u00e1cilmente la suma de reembolsos del mes y restarlo de los ingresos globales (para hacernos una idea), pero en la suma total no se queda restado. Sin embargo, en la opci\u00f3n 2 queda la cifra real completa de nuestros beneficios. \u00a1Listo! Selecciona el m\u00e9todo m\u00e1s f\u00e1cil para ti y trabaja con datos fieles. Dejamos como complemento la presentaci\u00f3n en PDF creada para nuestros \u2018Viernes de formaci\u00f3n\u2019 en la Agencia.\u00a0 Si tienes alguna duda, en Geotelecom contamos con el servicio consultor\u00eda google ads donde damos un soporte completo y profesional a todos nuestros clientes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.geotelecom.es\/en\/blog\/delete-google-analytics-request\/\" \/>\n<meta property=\"og:site_name\" content=\"Geotelecom\" \/>\n<meta property=\"article:published_time\" content=\"2018-12-19T09:06:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-16T15:36:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion.png\" \/>\n\t<meta property=\"og:image:width\" content=\"864\" \/>\n\t<meta property=\"og:image:height\" content=\"637\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to remove a \u2018fake\u2019 order in Google Analytics? - Geotelecom","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.geotelecom.es\/en\/blog\/delete-google-analytics-request\/","og_locale":"en_US","og_type":"article","og_title":"\u00bfC\u00f3mo eliminar un pedido \u2018fake\u2019 en Google Analytics? - Geotelecom","og_description":"\u00bfHas sufrido \u2018troleos\u2019 \u00faltimamente?\u00a0 Black Friday es una fecha muy dada a este tipo de situaciones y varios de nuestros clientes fueron v\u00edctimas de transacciones falsas por valores superiores a 200.000 \u20ac.\u00a0\u00bfQu\u00e9 podemos hacer en estos casos? Aunque no podemos eliminar un pedido \u2018fake\u2019 por completo, s\u00ed podemos incluir otro por la misma cantidad en negativo.\u00a0\u00a1Es m\u00e1s! Tenemos tres m\u00e9todos para hacerlo de una manera f\u00e1cil y r\u00e1pida. Desde Geotelecom, te damos 3 opciones para eliminar un pedido de Google Analytics de manera sencilla. 1\u00aa opci\u00f3n Crear un duplicado de la p\u00e1gina de \u2018gracias\u2019 para meter una transacci\u00f3n en negativo mediante cambios en el c\u00f3digo JS de la transacci\u00f3n previa. Interesante, pero si careces de conocimientos de programaci\u00f3n, \u00a1poco \u00fatil para ir veloz! 2\u00aa opci\u00f3n Enviando un HIT de Transacci\u00f3n en negativo a la cuenta concreta de Google Analytics. IMPORTANTE: primero autorizar mediante nuestro login. En esta URL ten\u00e9is una muestra de todos los HITS susceptibles de modificar\u00a0 (para diferentes situaciones que se os puedan dar): En este caso concreto, necesitamos la Herramienta para el Hit de Transacci\u00f3n: Hit Builder Protocolo de medici\u00f3n. Una vez aqu\u00ed, los campos obligatorios son: v = valor siempre 1 t = transaction. (Aunque pueden ser el resto de Hits como vista de p\u00e1gina, evento, etc.) tid = ID de la propiedad. (Ej. UA-23417-64) cid = ID de cliente an\u00f3nimo. (Cualquier alfanum\u00e9rico estilo 639) ti = ID de Transacci\u00f3n. (Con el n\u00famero del CMS para visualizar cu\u00e1l negativizamos) tr = Ingresos de la Transacci\u00f3n. (Ejemplo 200.000 \u20ac) cu = c\u00f3digo de la moneda. (Ejemplo: EUR, USD, etc) \u00bfY los opcionales? ta = Afiliaci\u00f3n a la transacci\u00f3n. (M\u00e9todo de pago, o lo que especifique este campo en \u2018rendimiento de las ventas\u2019 en Analytics) ts = Env\u00edo. (Ejemplo: gastos de env\u00edo 3 \u20ac) tt = Impuestos de la transacci\u00f3n (si lo queremos especificar aparte) Aunque para el tema que nos ocupa esto es lo que debemos saber, si quer\u00e9is investigar por vuestra cuenta el resto de par\u00e1metros, ten\u00e9is la biblioteca en este enlace. As\u00ed nos quedar\u00eda: Por \u00faltimo, validamos el HIT en la parte superior: 3\u00aa y \u00faltima opci\u00f3n para eliminar un pedido \u2018fake\u2019 en Analytics Importamos un .csv con la informaci\u00f3n de \u2018reembolso\u2019 en el propio Google Analytics. Este fichero puede ser muy sencillo (concretando solo la ID de transacci\u00f3n): O muy complicado, si queremos reembolsar solo ciertos productos dentro de un pedido, concretar el importe\u00a0 de los gastos de env\u00edo, etc. En este caso debemos completar todos los datos e incluirlo en la propia interfaz de Analytics, en el esquema del apartado que explicamos a continuaci\u00f3n. *SKU del producto: c\u00f3digo para identificarlo. *Quantity Refunded: n\u00famero total de unidades reembolsadas. * Revenue: lo utilizamos para anular el ingreso del total de la transacci\u00f3n original (con gastos de env\u00edo incluidos e impuestos) \u00bfD\u00f3nde? En propiedad en Analytics &gt; Importaci\u00f3n de datos &gt; Crear nueva importaci\u00f3n &gt; Datos de reembolso: \u00a0 \u00a0 Una vez creado, subimos el .csv en \u2018Administrar subidas\u2019 (un paso atr\u00e1s). \u25ba REQUISITOS: Estar utilizando el c\u00f3digo de seguimiento de Universal Analytics. Las transacciones que deseamos reembolsar deben entrar en el \u2018comercio electr\u00f3nico mejorado\u2019 El ID de transacci\u00f3n debe ser el original. Solo podemos reembolsar las transacciones de los \u00faltimos 6 meses. M\u00e1s informaci\u00f3n sobre la importaci\u00f3n de datos en el siguiente enlace. \u00bfCu\u00e1l es nuestra opci\u00f3n favorita? Entendiendo que como nosotros no somos programadores estamos entre la 2 y la 3, \u00a1nos quedamos con la opci\u00f3n 2!\u00a0En la 3 podemos ver f\u00e1cilmente la suma de reembolsos del mes y restarlo de los ingresos globales (para hacernos una idea), pero en la suma total no se queda restado. Sin embargo, en la opci\u00f3n 2 queda la cifra real completa de nuestros beneficios. \u00a1Listo! Selecciona el m\u00e9todo m\u00e1s f\u00e1cil para ti y trabaja con datos fieles. Dejamos como complemento la presentaci\u00f3n en PDF creada para nuestros \u2018Viernes de formaci\u00f3n\u2019 en la Agencia.\u00a0 Si tienes alguna duda, en Geotelecom contamos con el servicio consultor\u00eda google ads donde damos un soporte completo y profesional a todos nuestros clientes.","og_url":"https:\/\/www.geotelecom.es\/en\/blog\/delete-google-analytics-request\/","og_site_name":"Geotelecom","article_published_time":"2018-12-19T09:06:35+00:00","article_modified_time":"2026-03-16T15:36:30+00:00","og_image":[{"width":864,"height":637,"url":"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/#article","isPartOf":{"@id":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/"},"author":{"name":"","@id":""},"headline":"\u00bfC\u00f3mo eliminar un pedido \u2018fake\u2019 en Google Analytics?","datePublished":"2018-12-19T09:06:35+00:00","dateModified":"2026-03-16T15:36:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/"},"wordCount":715,"commentCount":0,"image":{"@id":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/#primaryimage"},"thumbnailUrl":"https:\/\/www.geotelecom.es\/wp-content\/uploads\/2026\/03\/Hittransaccion.png","keywords":["analitica web","google analytics"],"articleSection":["Anal\u00edtica Web"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/","url":"https:\/\/www.geotelecom.es\/blog\/eliminar-pedido-google-analytics\/","name":"How to remove a \u2018fake\u2019 order in Google Analytics? 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